Loading…
How we work
Our process
Step 01
We understand the customer's software or technology requirements.
We start by asking what the software needs to do, who will use it, on how many devices or seats, and any licensing or regional constraints that apply.
Step 02
We identify suitable solutions based on the customer's requirements.
We suggest options that fit the requirement and explain the licence type, term and any limitations clearly, so the customer can make an informed choice.
Step 03
We work through legitimate vendor and distribution channels.
Licences and subscriptions are sourced only from software publishers or their authorised distributors, and only within the licensing terms each of them sets.
Step 04
We provide the appropriate licence or subscription through the applicable delivery method.
Delivery follows the vendor's process, whether that is electronic licence delivery, account provisioning or access through a vendor portal, together with clear instructions.
Step 05
We provide assistance with licensing, activation and customer questions where applicable.
We help with activation, licence questions and renewals, and escalate technical issues to the vendor where their support terms require it.
Licensing information
Software licensing can be confusing. Before a customer commits to anything, we make sure these points are clear.
We explain whether a product is a subscription, a perpetual licence or a multi-year term, and what happens at renewal.
We confirm how many people or devices a licence covers, and whether it can be transferred or reassigned.
Some software may only be activated or used in certain regions. We state any such restriction up front.
Depending on the vendor, delivery is by electronic licence delivery, account provisioning or access through a vendor portal.
Clear activation instructions are provided, and our support team can help if anything does not work as expected.
Handled in line with the law and the vendor’s terms, as set out in our Refund Policy.
Our standards
We only offer software we are able to supply legitimately, under the vendor's own licensing terms.
Licence type, term, number of devices or users and any regional restrictions are stated before purchase.
Our support team helps with activation and licensing questions, and escalates to the vendor where needed.
Encrypted connections, minimal data collection, and established payment providers when purchasing becomes available.
Our terms, privacy, refund and cookie policies are published and written to be read.
Products are added only once they can be sourced from the publisher or an authorised distributor.
Talk to our team
Tell us what you need and our sales team will explain the licensing options available to you.